‍Privacy Policy

‍ ‍Toni Wallis – Hypnotherapy & NLP

‍ ‍Last updated: 24 August 2026

‍ ‍

1. About this Privacy Policy

‍Toni Wallis Hypnotherapy & NLP respects your privacy and is committed to protecting the personal information you provide.

This Privacy Policy explains how Toni Wallis Hypnotherapy and NLP collects, uses, stores and protects personal information when you visit this website, contact the practice, make an enquiry, book an appointment or engage my services.

I aim to handle personal information in a transparent, respectful and responsible manner and, where applicable, in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

2. Who is responsible for your information?

‍The business responsible for the personal information collected through this website and in connection with my services is:

Toni Wallis Hypnotherapy & NLP
Victoria, Australia

If you have a question about this Privacy Policy or how your personal information is handled, please contact me using the contact details provided on this website.

3. What personal information may be collected?

‍Depending on how you interact with my business, I may collect information such as:

- Your name.

‍- Email address.

-‍ Telephone number.

‍- Information you provide when making an enquiry.

‍- Appointment and booking information.

‍- Information relevant to the services you request.

‍- Information you voluntarily provide during consultations or sessions.

‍- Information contained in correspondence between you and the practice.

‍- Information required for administration, invoicing and record keeping.

‍You are not required to provide personal information simply to browse this website. However, some information may be necessary if you wish to make an enquiry, book an appointment or engage my services.

‍Sensitive information

Depending on the nature of the services you request, you may choose to provide information relating to your personal circumstances, wellbeing or health.

I only collect information that is reasonably necessary for providing the requested service, managing the client relationship and conducting my business.

Please do not provide sensitive or confidential information through a general website enquiry form unless it is specifically requested or necessary.

4. How is personal information collected?

‍Personal information may be collected when you:

·       Contact me by email, telephone or through the website.

‍·       Complete a website enquiry form.

·       Make or manage an appointment.

‍·       Become a client.

·       Provide information during a consultation or session.

·       Correspond with me.

‍·       Provide information required for business administration.

‍Some technical information may also be collected automatically when you visit the website through cookies and similar technologies.

5. Why do I collect personal information?

Personal information is collected only for legitimate business purposes, including:

·       Responding to enquiries.

·       Arranging and managing appointments.

·       Providing requested services.

·       Communicating with clients.

·       Maintaining appropriate client records.

·       Managing payments and business administration.

·       Improving the operation and usability of the website.

·       Meeting applicable legal and regulatory obligations.

·       Protecting the security and integrity of the website and business.

I do not collect personal information for the purpose of selling or trading personal information.

6. How is your personal information used?

‍Personal information provided directly to Toni Wallis Hypnotherapy & NLP is used for the purposes for which it was provided and for reasonable related business purposes.

For example, information provided when making an enquiry may be used to respond to your enquiry, arrange an appointment or provide information about the services you have requested.

Information provided as part of a client relationship may be used to provide personalised services and maintain appropriate business and client records.

‍‍7. Your information is not sold or used for third-party marketing

‍Toni Wallis Hypnotherapy & NLP does not sell, rent or trade your personal information.

Personal information collected directly by me is used for the operation and administration of my business and for providing services to you.

I do not provide your personal information to other businesses for their own marketing, advertising or commercial purposes.

I will not disclose your personal information to another person or organisation unless:

·       You have given your consent.

·       It is necessary to provide a service you have specifically requested.

·       It is necessary for a service provider to perform an essential business or technical function on my behalf.

·       Disclosure is required or authorised by law.

‍·       Disclosure is reasonably necessary to protect the rights, safety or property of a person or the business.

8. Service providers and website technology

‍This website is hosted on Squarespace.

Squarespace may collect and process certain technical information relating to visitors to websites hosted on its platform, including information about a visitor’s browser, network, device, IP address and interaction with the website. Squarespace explains that it may process this information independently for purposes such as security and integrity of its services.

This technical information is different from personal information that you voluntarily provide directly to Toni Wallis Hypnotherapy & NLP.

Where third-party services are used to operate a particular business function, those services may process information necessary to provide that function. Examples may include website hosting, appointment scheduling, payment processing, email delivery or other services that you specifically choose to use.

Where such services are used, they will be used only for legitimate business purposes and, where applicable, subject to their own privacy policies and terms.

9. Cookies

‍This website uses cookies and similar technologies.

Cookies are small files or pieces of information stored on your device when you visit a website. They can help a website operate correctly, remember preferences and provide information about how visitors use the website.

Squarespace uses different types of cookies, including necessary cookies and, depending on the website settings, analytics and performance cookies.

Necessary cookies

Some cookies are required for the website to function properly.

These may support functions such as:

‍·       Website security.

·       Navigation.

·       Basic website functionality.

·       Maintaining website settings.

·       Other essential Squarespace functions.

These cookies may operate without requiring optional analytics consent where they are necessary for the website to function.

Analytics and performance cookies

‍Where enabled, analytics and performance cookies may provide information about how visitors use the website.

‍This may include information such as:

·       Pages visited.

·       Approximate interaction with the website.

·       Browser and device information.

·       Traffic sources.

·       Website activity.

·       IP address or other technical information.

Squarespace states that analytics and performance cookies can be disabled and that its cookie banner can be configured to provide visitors with choices regarding non-essential cookies.

‍Managing cookies

You can manage or disable cookies through your browser settings.

Where a cookie consent banner is provided on this website, you can use it to manage your preferences for optional cookies.

Please note that disabling necessary cookies may affect how the website operates.

For more information about the cookies used by Squarespace websites, please refer to Squarespace’s cookie information.

10. Information collected by website analytics

‍If analytics features are enabled on this website, Squarespace may collect technical website usage information to provide website analytics.

‍This may include information about your browser, network, device, IP address and interactions with the website.

‍I use such information, where available, to understand general website activity and improve the website and its usefulness to visitors.

‍11. Direct marketing

‍I may contact existing clients or people who have specifically requested information where this is reasonably related to the services they have requested or where you have provided consent to receive communications.

will not sell or provide your personal information to another organisation for that organisation’s direct marketing purposes.

You may ask me to stop sending marketing or promotional communications at any time.

12. Disclosure of information to other people

‍Your personal information will generally remain confidential.

‍I will not disclose your personal information to family members, friends, employers, other clients or unrelated organisations without your consent, unless disclosure is required or authorised by law.

‍Where communication with another professional or organisation is considered appropriate, I will generally seek your informed consent before doing so.

13. How your information is stored and protected

‍Reasonable steps are taken to protect personal information from:

‍·       Misuse.

·       Loss.

·       Unauthorised access.

·       Unauthorised modification.

·       Unauthorised disclosure.

Personal information may be stored electronically and/or in physical records as appropriate for the operation of the business.

No method of electronic storage or transmission over the internet can be guaranteed to be completely secure. However, reasonable measures are taken to protect information against unauthorised access and misuse.

14. How long information is retained

‍Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records and meeting applicable legal, professional or regulatory requirements.

When information is no longer required, reasonable steps will be taken to securely delete or destroy it.

15. Accessing or correcting your information

‍You may contact me to request access to personal information I hold about you.

You may also request that inaccurate or incomplete information be corrected.

Requests should be made using the contact details provided on this website.

I will respond to reasonable requests within an appropriate timeframe.

16. Privacy concerns or complaints

‍If you believe your personal information has been handled inappropriately, I encourage you to contact me first so that I can understand your concern and attempt to resolve it.

Please provide sufficient information for me to understand the issue and, where possible, the outcome you are seeking.

I will consider and respond to privacy complaints in a timely and appropriate manner.

If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner (OAIC).

Information about privacy rights and complaints is available from the Office of the Australian Information Commissioner.

17. Overseas disclosure

‍Some technology and service providers used in connection with websites and online business services may operate or store information outside Australia.

‍For example, Squarespace is an international technology provider and may process certain website visitor information in connection with its services.

Where I engage third-party services, I will take reasonable steps to understand how those services handle personal information.

18. Third-party websites

This website may contain links to external websites or services.

Once you leave the Toni Wallis Hypnotherapy & NLP website, the privacy practices of the external website apply.

I am not responsible for the privacy practices, content or security of external websites.

You should review the privacy policy of any external website before providing personal information.

19. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to my business, website, technology, services or applicable privacy requirements.

‍The current version will be published on this website with the date of the most recent update.

20. Contact

If you have a question about this Privacy Policy, wish to request access to your information, request a correction or have a privacy concern, please contact:

Toni Wallis Hypnotherapy & NLP
Victoria, Australia

Please use the contact details provided on this website.

Last updated: 24 August 2026